Under the blazing sun of August, enterprise 2.0 experts and practitioners have been shining their brightest with great articles and insights. Here is a taste of what I think to be the most exquisite #e20 reads of last month:
When we read Semler we can’t say anything else than ‘Hey ! They’ve been 2.0 since the 90s”….and forget there is no mention of any tool in Semler’s story. Maybe they’re not using social media at all…because their culture makes it useless. Maybe they use social media but don’t even mention it because either they think culture and management is what matters and the rest comes with it, or that it’s so natural to use it in such a company that questioning social media’s relevancy is a waste of time.
In complex environments, learning is much more than just a matter of structured knowledge acquisition. However, that is all that training enables.
We know that informal learning happens all of the time but often the best answers or experts are not connected to the person with the problem. Social learning networks can address that issue by giving each worker a much larger group of people to help get work done.
As our work environments become more complex due to the speed of information transmission via ubiquitous networks, we need to adopt more flexible and less mechanistic processes to get work done…But the ability to deal with complexity lies in our minds, not our artificial organizational structures.
Most people will, if they’ don’t already, come to understand that a social intranet is not just about adding features such as blogs, wikis, activity feeds, social bookmarking and micro-blogging on top of a traditional intranet; it’s about rethinking the purpose of intranets with the intention of bringing the paradigm shift in how we communicate and collaborate.
Although the notion of social intranets is quite new, the business case for social intranets is anything but new. In fact, it has existed as long as there have been enterprises, and it’s growing stronger and stronger the more vital timely access to the right information and knowledge becomes for an enterprise in order to compete and thrive…
How not to sell it: